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Licensing terms, in plain English

This page tells you exactly what you're buying and — just as importantly — exactly what happens to your license if you cancel, get a refund, or dispute a charge. No fine print, no surprises. Read the "If you cancel, refund, or dispute" section before you buy so there are no misunderstandings later.

Last updated 8 August 2026.

The model, in one sentence

Flowdrome is licensed per host — per machine that runs your workflows — with unlimited workflows and unlimited runs on each licensed host. You are not billed per task, per run, or per user. A flat price per machine, and that machine can do as much work as it can handle.

Plans & pricing

Prices are per host. Local pricing in GBP, EUR, and AUD is shown automatically at checkout.

PlanPriceCommercial useDeployed workflows per hostSupport
Free $0 Not permitted (personal / evaluation only) Up to 25 Issue tracker + community
Starter $25/mo Yes — one business Up to 50 Issue tracker + community
Business $100/mo Yes — one business Unlimited Direct support, priority fixes
Hosting $200/mo Yes — hosting for multiple customers (MSP / agency) Unlimited Direct support, priority fixes
Sealed / Air-gapped $500/mo, billed annually by invoice Yes — per the signed agreement Unlimited Priority; isolated-environment support

Annual billing (two months free) is available for Starter, Business, and Hosting at checkout. The Sealed tier is for hosts with no internet access: it uses a signed offline entitlement file instead of checking in, is invoiced annually, and is arranged by contacting us — not bought through the self-serve checkout.

How billing works

Your license key

Working offline

A licensed host does not need a constant connection. If it briefly can't reach flowdrome.com, it keeps running on its last confirmed license — we don't punish a network blip. A host that cannot verify its license for a prolonged period (on the order of a month) may have its paid entitlement suspended until it can check in again. If your hosts genuinely have no internet access, that's what the Sealed / Air-gapped plan is for.

If you cancel, get a refund, or dispute a charge

Full disclosure: canceling, requesting a refund, and disputing (charging back) a payment all have the same effect on your license. In each case your paid entitlement ends. You get a 48-hour grace period to resolve it; after that, the host reverts to the Free tier and loses its paid capabilities. This is the case even if you have paid time remaining in the period.

Cancellation

When a subscription is canceled — by you, or by Paddle after failed-renewal retries are exhausted — the license for that subscription lapses. A 48-hour grace clock starts. The host keeps its paid plan for those 48 hours so you have time to change your mind and reactivate. If it isn't reactivated in time, the host reverts to Free.

Refund policy

Payments are processed by Paddle, our Merchant of Record. To request a refund, use the account/receipt link in your purchase and renewal emails, or contact us — refund requests are handled under Paddle's buyer terms.

Requesting and receiving a refund ends the license it paid for. A refund returns your money; in exchange, the paid entitlement it bought winds down. The moment we're notified of the refund, the license lapses and the same 48-hour grace clock starts, after which the host reverts to Free. You cannot keep a paid tier on a purchase you were refunded for.

Disputes & chargebacks

Disputing a charge with your bank (a chargeback) is treated the same as ending your entitlement. When a chargeback is filed, the license lapses, the 48-hour grace clock starts, and the host reverts to Free after it. A reversed payment cannot hold a paid license. If you have a billing problem, please contact us first — a chargeback is slower and blunter than an email, and it carries this consequence automatically.

The 48-hour grace period, precisely

What "reverts to Free" actually does

Free is a real, working tier — reverting to it is not a shutdown. Precisely what changes when a host reverts to Free:

What we never do

Fair use

The rules above exist so the product can be sustainably built by a small team. We ask you not to work around them — for example by repeatedly buying and refunding to cycle through grace periods, running one key on many hosts at once, or otherwise using enforcement gaps to obtain paid capabilities without a paid license. Doing so may result in a key being suspended or invalidated. If a plan doesn't fit your situation, email us — we would rather find something that works than have you fight the licensing.

Questions about any of this before you buy? licensing@flowdrome.com.

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